Refund policy

We have a 28-day return policy from the date of you receiving the goods. This means returns received with us after 28 days  are not accepted.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need your order number. You can always contact us for any return questions at info@thefoxfoundry.co.uk. To make a return, please click here. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If you have any questions, please contact us at info@thefoxfoundry.co.uk.